Atlantic Racquet Centre (ARC) are seeking to appoint a new Reception Team Member to join our team of friendly, skilled and experienced customer facing support staff.
ARC is a community racquet & fitness centre where everyone can exercise, socialise and learn together. The centre currently boasts over 1200 members regularly accessing our 10 tennis courts, 3 badminton courts, 2 table tennis tables, 2 squash & racketball courts and large functional fitness gym. The final phase of the project is set for completion in 2024 and will include a multi-sports hall and community café.
The new Reception Team Member will work at our main reception desk during our busy Saturday afternoon shifts and will also provide occasional evening/daytime cover during the week. They will greet people with a smile, check people in, make bookings, sell shop items, answer the phone and deal with member enquiries and emails. They will ensure that all digital systems are running effectively and that the reception is fully operational during their shift.
Essential requirements of the successful candidate:
· Good communication skills both verbally and in written form.
· Previous experience of customer facing roles or a willingness to develop their customer service skills.
· Competent with basic admin tasks
· Excellent IT literacy and ability to use online software & systems
· A quick learner and willingness to learning new skills.
· Prepared to work as part of a large team and be a good team player.
Additional desirable skills:
· An interest in racquet sports or fitness.
Position type: Permanent
Pay: National Minimum Wage
Hours: 5 hours per week with occasional additional cover required on weekday evenings/daytimes depending on availability of successful applicant.
Saturday’s 12 – 5pm.
Potential for hours to grow to longer shift on Saturday’s in future.
Employer: ARC Centre Ltd and ARC Tennis & Sports Club
References: 2 Referees will be required
DBS: Satisfactory DBS check will be required
How to apply: Covering letter + CV in email format to tom@atlanticracquetcentre.co.uk
Closing date: Wednesday 18th October 2023
Interviews: W/c 23rd October 2023
Start date: Saturday 4th November 2023