Administrator

Atlantic Racquet Centre (ARC) are seeking to appoint an Administrator to join our team of friendly, skilled and experienced customer facing support staff.

ARC is a community racquet & fitness centre where everyone can exercise, socialise and learn together. The centre currently boasts over 1200 members regularly accessing our 10 tennis courts, 3 badminton courts, 2 table tennis tables and large functional fitness Gym. The final phase of the project is set for completion in 2023 and will include 2 glass back Squash courts, a multi-sports hall and community Café.

The new Administrator will predominantly work at our main reception desk, greeting people with a smile, answering the phone politely, and helping members & users wherever possible. They will also work in conjunction with our existing Administrator to ensure the smooth running of all admin processes at ARC across our large variety of programmes and offerings. They will ensure efficient, timely and quality responses to all administrative demands including customer enquiries, bookings, invoicing, income reconciliation, general admin, and memberships.

Essential requirements of the successful candidate:

· Excellent customer service skills with experience of customer facing roles

· Competent with basic admin tasks and previous experience in an administrative role

· A good communicator both verbally and in written form

· Excellent IT literacy and a good knowledge of Microsoft Word, Microsoft Excel and email software.

· A quick learner and open to learning new skills.

· Willing to work as part of a large team and be a good team player.

Additional desirable skills:

· An interest in racquet sports or fitness

· Previous employment in the sport & fitness industry

· Experience of basic book-keeping

· Experience of web design or website management

Position type: Permanent

Pay: £10.50 - £12.00 per hour (Paid monthly in arrears).

Hours: 18.5 hours per week with unsociable hours being required (Occasional overtime available when required).

Monday 2.45pm – 9.15pm

Wednesday 7.45am – 2.15pm

Friday 2.30pm – 9.30pm

Employer: ARC Centre Ltd and ARC Tennis & Sports Club

References: 2 Referees will be required

DBS: Satisfactory DBS check will be required

How to apply: Covering letter + CV in email format to tom@atlanticracquetcentre.co.uk

Closing date: Friday 19th May 2023

Interviews: W/c 22nd May 2023

Start date: 29th May 2023 or as soon as possible.